Historical Performance

• Larry Connor started the company with one investor and $400,000 to purchase 680 apartment units (3 properties) in Dayton, Ohio.



• In the early 1990s the company was also involved in commercial real estate, then changed its focus to specialize in acquiring high-end luxury apartment communities.
  
  The sole focus became operational excellence:
  
  • Finding additional sources of revenue
  • Reducing cost
  • Improving customer satisfaction
  The result: on average we improve bottom line performance 44% within three years after an acquisition.
  
  
• Through operational excellence, the company has grown to $1.3 billion in assets and more than 17,000 units in 6 select markets.

Differences from the Industry

Our goal is simply to be the best. Here are just a few ways we’re different from the industry:

• People Productivity – Revenue per associate industry-wide is $270,000. In 2009, our revenue per associate was $442,000.
  
• Lowest Cost Producer – The Connor Group averages 20% less per unit in controllable expenses than prior ownership
  
• Innovation – In 1995, we became the first apartment operator to hire Gallup to design a scientific Customer Satisfaction Survey. This survey is administered semi-annually by an outside agency to help increase customer satisfaction